Frequently asked questions

• How long does a project take?+

  Standard delivery is 48 hours. Express delivery within 24 hours is available as a paid add-on, quoted per project. Delivery time starts once we have received both your 50% deposit and your content or information.

• What do you need from me to start?+

  Your content or information — company details, services, past projects, team, registrations, and any existing brand assets. If you do not have written content ready, we can develop it for you as an add-on.

• What is included in a company profile package?+

  The Mini package covers 8 pages, 2 revisions, and a PDF. Starter covers 16 pages, 2 revisions, and PDF plus print file. Premium covers 24 pages, 3 revisions, PDF plus print file, and includes a tender checklist to help you prepare your bid documents.

• How many revisions do I get?+

  Two rounds on the Mini, Starter, and Presentation Starter packages; three rounds on the Premium profile and Premium presentation. A revision is a round of changes to the agreed content and layout. New content and extra pages are charged at the extra-page rates.

• What if I do not have content ready?+

  Content writing is available as an add-on of 20% on any package. We write your company story, services, and key messages, then design the document around them.

• How does payment work?+

  A 50% deposit starts the work. The balance is due on delivery, before final files are released. All prices are in TZS.

• What happens if there is an error in the delivered work?+

  For 30 days after delivery we correct any errors in the delivered work free of charge.

• Can you work with clients outside Dodoma?+

  We are based in Dodoma, Tanzania, and work with clients remotely by email and phone. Share your location and requirements in a quote request and we will confirm the arrangements.

Prices are in TZS. Terms are summarised on the terms of service page.